Macafem FAQs & Support

Macafem’s main ingredient is a special selection of Lepidium meyenii, a highly-nutritious radish-like root. Macafem contains unique beneficial alkaloids that nourish and stimulate the body’s hormonal glands. It also contains vitamins B₁, B₂, C, and E, as well as various minerals – including calcium, magnesium, phosphorus, potassium, and iron – and essential amino acids.

Macafem contains NO wheat, gluten, yeast, soy, lactose, artificial color or flavor, or preservatives.

Macafem ingredients

Just like with any other change in diet, you may experience certain minor side effects after getting started with Macafem. These may include mild headaches, indigestion, or sleep disturbances, and they appear in less than 4% of women taking Macafem. Symptoms usually go away on their own after three to five days once hormone levels begin to balance out.

However, if they persist or appear troublesome, these issues can usually be resolved by temporarily reducing the dosage of Macafem, or – in the case of sleep disturbances – by taking the supplement earlier in the day. Read more about Macafem safety and side effects.

Macafem is not recommended for women who are taking tamoxifen or any other hormone-suppressing medication, due to its hormone-stimulating effects.

Otherwise, Macafem is made from ingredients that are considered to be completely safe. These ingredients have been a staple in the diet of indigenous peoples for thousands of years. Today, Macafem’s ingredients are used daily in smoothies, soups, and baked goods.

Nevertheless, just like with any other supplement, it’s always recommended to check with a healthcare practitioner before starting to take it – especially if you are pregnant, breastfeeding, taking medications, have food allergies, or if you have any preexisting medical conditions.

We accept all major credit and debit cards, such as Visa, Master Card, Diners Club, and American Express. We also accept payments through PayPal.

Once the card is processed and charged, the transaction will appear on your statement under the merchant name of

Yes, we ship to over 60 countries worldwide. The full list of countries we ship to will appear when you check out along with all the shipping options and costs. All order communication will occur via email, so it is very important that your email address is current. Please make sure to double-check the shipping address, too. Please register a valid phone number, as it’s the best form of communication in case there is a delivery problem. Although most countries have no restrictions when receiving dietary supplements from abroad, please be aware of your country’s regulations or laws in regards to receiving dietary supplements. International orders may be subject to import taxes, customs duties, and/or fees levied by the destination country; these charges will be covered by the recipient. These additional fees are not collected nor controlled by us and we cannot predict what they may be, so the recipient should contact their local customs office for further information. Unclaimed items or items with unpaid import duties are usually returned. Once we receive them, customers will be refunded the total amount of the order minus the shipping, handling, and any other outside charges we have incurred for this shipment.

Yes. We work with USPS (United States Postal Service), which accepts those shipping options.

Orders are processed and shipped within 1-2 business days of placement. All orders are shipped via USPS. Orders shipping within the U.S. should take 2-5 business days to arrive. Most international orders normally take 5-15 business days, but it can take longer depending on the location and country’s postal service. Customs inspections may cause unforeseeable delays, both when leaving the United States and entering another country.

Orders are sent from our warehouse in Orlando, Florida.

Yes, orders can be shipped to an address that is different from the billing address.

Yes. We use USPS to deliver all of our orders, so just follow the instructions provided to you in the shipping confirmation email. If you are having trouble, email us with your order number, and we will be more than happy to help you track your order. Please note that tracking information may not be available immediately. Also, tracking information is available for addresses within the United States only. International shipments will be delivered through the country’s local postal service.

Once orders are shipped, tracking numbers are assigned and emailed to you. It may take up to 48 hours or longer before the package is checked into the carrier’s tracking system. That means even though your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide any information about your package for up to 48 hours or more. If your tracking information is not working 48 hours or more after you received it, email us with your order number so that we can help you track your order.

Packages with incorrect or incomplete addresses are usually returned to us. Once we receive them, customers will be refunded the total amount of the order minus the shipping charges we have incurred for this shipment. Macafem cannot be responsible for items that never reach our warehouse.

Packages received with damaged or missing bottles should be promptly reported to us. Email us with your order number. We will investigate your claim, and if any errors have occurred, we will immediately replace the damaged bottles or send the extra bottles free of charge.

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If you decide to cancel your order before it has been shipped, simply email and inform us of the details, such as the order number and the name on the order. Note that we process orders fairly quickly after they have been received, sometimes within minutes.

As long as it hasn’t been sent for processing, we are able to make some changes, such as customer information or shipping/billing address. We are not able to change the quantity of bottles on your order once your order has been placed.

No, you won’t receive any junk email from us. Once you have registered your email address with us, we will only send you an e-mail confirming your new account, your order details, and once your order is shipped, you will also receive a shipping information email. We do not share your information with any third parties.